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FAQs

Helping you choose the right products and services from MultiMatts
We understand our solutions and services can raise many questions — this Frequently Asked Questions section addresses the most common enquiries we receive, where you’ll find the answers to help make informed decisions for your project needs.

Access Routes
What size mat do I need for my route?

We recommend marking out the area where the mats are needed and providing us with the measurements. This allows us to accurately calculate and supply the correct number of mats for your project.

What surfaces can access mats be used on?

Our mats can be used to withstand damage on a variety of hard or soft surfaces, including grass, mud, gravel, concrete, rubber, and more.
If you have a particular surface to cover, please ask us for advice.

Are these mats suitable for heavy vehicles over 100 tonnes?

Yes. We have specific mats and pads designed to support the weight of large or heavy vehicles and their loads, such as cranes, diggers, articulated lorries, or cement mixers. To view our range, please refine your product search to ‘heavy duty’.

Are these products eco-friendly?

Our products very sustainable. They are either made from 100% recycled materials or are fully recyclable at the end of the project.

Are all access route mats the same?

No. Each mat has its own specifications, weight capacity, and unique features tailored to different applications.

Ground Platforms
What are Ground Platforms made of?

For strength, the platforms are typically made from High Density Polyethylene (HDPE), Aluminium, or Hardwood (Timber alternative).

Can these mats handle heavy-duty plant and equipment?

Yes. Our Trackways are designed to handle weights, generally between 50 and 160 tonnes (depending on ground conditions) for heavy-duty plant and equipment. Load-bearing capacity varies depending on the material and thickness.

Are they environmentally friendly and sustainable?

Yes. We only aim to manufacture our mats once from 100% recycled material, so they can be recyclable and sustainable compared to traditional alternatives.

Does the matting connect?

Most Trackway mats use a method to join them, depending on the product, with standard connectors, custom connectors, or built-in.
Matting that doesn’t need connection, such as Timber Bog Mats, can be laid side-by-side where their natural weight keeps them together.

Is payment in full and immediate?

No, not always. MultiMatts offer a Finance Service that allows you to spread the cost of products over an agreed period for your project.

Do you have an installation service available?

Yes. MultiMatts provides a professional Installation and Deinstallation Service to guarantee the surface is laid effectively and removed without damages.

Roadways
Are Roadway Panels suitable for bridging?

No. Despite their large surface and thickness, we would not recommend using mats as a bridge.
They are specifically designed to lay on the existing surface to support heavy loads.

How much weight can the Roadway hold?

This varies for each mat. The main benefits, that traditional methods often fail to provide, are to support and evenly distributing loads and to cause minimal ground damage by protecting the surface underneath from excess pressure.

From individual tests with heavy weights, the mat’s large surface area minimises the risk of soil compaction and damage to preserving the surface underneath.

Do Roadways have to be protected with panels?

No. It isn’t a legal requirement to cover indecent roads or preserve good roads with matting.
For many organisations, councils, insurers, or contractors it will be a requirement where failure could lead to legal actions or penalties.
Therefore, we recommend contacting us in those circumstances to discuss the most suitable choice of mats.

How easy are they to handle and move?

Most of the mats are designed for easy handling — they can be moved by hand or with light mechanical assistance, for quickly laying and repositioning on site. Please refer to the product specifications for offloading requirements.

What are the benefits of track mats?

The main benefits, that traditional methods often fail to provide, are to support and evenly distributing loads, and to cause minimal ground damage by protecting the surface underneath from excess pressure. The mat’s large surface area minimise the risk of soil compaction and damage to preserving the surface underneath.

What applications are they suited for?

Each of these mats are designed to perform effectively in applications such as car parks, site and stage areas, agricultural or rural pastures, emergency zones, energy and fuel sites — to name a few.

Are Trackway Mats suitable for tarmac or stone roads?

Yes. They can lay over those types of hard surfaces, even on some uneven surfaces, as well as soft ground.

What safety features do they provide for both vehicles and workers?

All our products have safety considerations, in particular, low-profile texture for vehicles and non-slip surface (with optional ramps for some products only) for pedestrians and workers.

How easy can Trackway panels be connected together?

It’s fairly straightforward, taking minutes to securely join the Connectors with Bolts & Washers. There are numerous ways to connect the mats, using Standard 2-Way Connectors for a line or 4-Way Connectors for a grid, as well as other connection types specially designed for the mat.

Are Trackway Mats costly?

No, often for the period of use and reusability, the mats are a good investment.
If you do have a budget, we are generally able to suggest cost saving methods. Please enquiry about Hire, Used/Refurbished, or other Services.

What is the best way to store them?

We recommend using Stillages that are suitable for storing trackway products. This ensures safety and they can be moved with a forklift truck, to keep and reused.

Footpaths/Walkways
Can I cut these mats to fit a specific area size?

Yes. Most of our Footpath/Walkway mats can be cut, if you need to.
Pre-cutting is not a service that we offer.

Do they require maintenance?

For optimal performance, we recommend regular cleaning by sweeping, mopping, sponging, or jet washing.

Can temporary mats prevent slips and falls?

Yes. Many of our Walkway/Footpath products have slip resistance and other features as standard, for safety reasons.

Are they used for internal and external environments?

Used in places like outdoor events, festivals and construction sites, as well as warehouse and industrial and commercial settings.

Are Walkway/Footpath mats easy to install and remove?

Yes. Most of our mats are lightweight and modular, allowing for quick deployment, repositioning and storage on site.

Is all matting the same?

No. Each model varies based on its unique specifications, offering features such as high visibility, underfoot comfort, or grip surfaces.

Do you deliver and install?

Yes. We include delivery or collection for our products and offer an Installation service, if needed.
On occasions, our Hire option will be bundled with delivery and installation

Temporary Access
How long do access mats last?

The durability of ground protection mats can differ greatly due to various factors such as the type of material, frequency of use, environmental conditions, and maintenance routines. Typically, our mats are high quality to last a lifespan of many years (even more than a decade) with the appropriate care that we take.

When should I consider using access mats?

The best time to use protective matting is before your site or project becomes muddy or unstable, and continued access for vehicles or heavy foot traffic is required.
The main factors to consider are ground conditions, type and weight of traffic, environmental sensitivity, duration of use, and budget.

Are temporary access mats only for vehicles?

No. Certain products are built for vehicle use to support heavy loads on ground surfaces, even for large tonnage vehicles, while others are specifically designed for pedestrian access.
Please see the weight loading in the product’s specification.

Do these products improve safety on site?

Yes. The main safety benefits include reducing slips in muddy areas and minimising the risk of vehicles becoming bogged down.

How are temporary access mats connected?

Some of our models feature interlocking edges, while others use our Standard 2 or 4-Way Connectors to secure them in place.

Can the mats be hired?

Yes. All our Temporary Access Mats are available for Hire.
We offer rates per mat for the duration of your project. Alternatively, choose a Finance or Leasing plan to spread the cost over a set period.

Workplace/Entrance
Are Entrance/Workplace Mats the same size?

No. Although common dimensions are 60cm, 90cm, 1.2m, 1.5m, or 1.8m, Entrance Mats come in many size variations and in roll lengths.
We have lots of choice and can also recommend suitable types.

Are the mats waterproof?

Yes. There are mats designed to be waterproof, which are generally composed of plastic or rubber along with a well to trap the excess water.
Please see the product’s specification for those properties.

Do I have to use adhesive?

No. Although adhesive or tape may benefit some mats to secure them, Entrance/Workplace mats can be used as standalone solutions.

Why is entrance/workplace matting important?

The main reasons are safety, reducing trips and falls, and protecting the underlying flooring from damage.

How often should entrance/workplace mats be cleaned?

To maintain optimal quality, we recommend vacuuming or wiping down the surface every two days.
Depending on the model and usage, cleaning requirements may vary.

How long do mats typically last?

Typically, the mats should last more than 2 years.
The longevity of the mats depends on usage volume and cleaning frequency, under ideal conditions.

How do ground protection mats work?

Rather than having heavy vehicle’s tires or treads sink and have movement into the ground, the mat absorbs the pressure and distributes the load across a larger surface area.

Where should the mats be used?

Each of our mats is designed for different uses, ranging from construction sites and outdoor areas to household and indoor facilities, and beyond.

What materials are these mats typically made from?

The most common materials used are plastic (polypropylene), rubber, hardwood, aluminium, or nylon.

Can walkway mats reduce slip hazards?

Yes. Most of our mats feature enhanced slip resistance along with other health and safety benefits.

Are these mats easy to install and maintain?

Yes. Most of our mats are straightforward to place and join, though some models may require a bit more care during installation and upkeep.

How do I choose the right mat for my needs?

We’ll help you find the right solution — we ask that a pre-assessment has been carried out for the conditions at your workplace before contacting us. This is to describe the scope of the area or whether you’ve noticed recurring issues or potential problems arising.

Indoor Protection
What are the mats made of?

Most of our mats are made of recycled rubber or plastic, such as Low-Density Polyethylene (LDPE). They have properties designed for the purpose, assisting with anti-slip, anti-fatigue, drainage, spillage, and more.

Can they avoid becoming a tripping hazard?

Yes. All of our indoor protection mats are designed with safety in mind — featuring either smooth, ramped edges for easy access or a low-profile design to eliminate trip hazards.

Can indoor protection mats be reused?

Yes. With proper care, the mats can be reused within your workplace or office to suit the specific needs of your space.

What is the maintenance of these mats?

We recommend a light clean once a week to maintain optimal performance.
For dry cleaning, use either a vacuum cleaner or brush and for wet cleaning, use a sponge or jet wash.

What types of indoor protection mats are available?

We offer a range of products tailored for various applications, including office environments, workplaces, and industrial settings.

How do I choose the right indoor mat for my space?

If you’re unsure which mat is best for your location, feel free to contact us with the details of your site and we’ll recommend the most suitable options.

Industrial & Warehouse
What types of mats are used in industrial settings?

The most used mats in these types of settings include anti-fatigue mats, drainage mats, anti-slip mats, electro-static discharge mats, and interlocking tiles.

How do anti-fatigue mats benefit warehouse workers?

The mats provide comfort during periods of standing, to help reduce fatigue and joint strain.
By using this type of mat, can boost worker productivity and lower the risk of workplace injuries.

Can warehouse mats handle forklifts or pallet jacks?

Yes. Depending on the model, heavier duty matting can support use with forklifts and other warehouse machinery.

Are industrial mats resistant to chemicals and oils?

Yes. Many of our mats are resistant to chemicals and oils, plus other common substances.

Do the mats need to be replaced frequently?

No. Unless the mat has gone through rough movement or excessive chemical spills, their lifespan is typically at least 3 years.
Mats can last longer depending on the type of material and how well they’re maintained.

Do the mats meet regulations as standard?

Yes. The mats meet a range of industrial standards for slip resistance, anti-fatigue properties, resistance to oils and chemicals, etc.
Should you need to know the regulation for an individual mat, please see the product specification and downloadable sheet for reference.

Outdoor Events
What points should I consider before selecting the event floor cover?

1. Ground Conditions: Existing outdoor or indoor surface and pressure
2. Traffic/Load amount: The load bearing from people or vehicles determines light, medium, or heavy duty
3. Accessibility: Flooring standards and features that meet and adhere to the site requirements
4. Type of Event and budget: The size and style of event can narrow down your choice, as well as their cost

Can the flooring be customised?

Yes. Beyond the choice of colours, we can offer colour branding and custom graphics too.
Customisation is limited to certain products – please refer to the product specification to check.

What is the weight capacity of event flooring?

Our colour duty guide can give a gauge to minimum/maximum weight.
Light Duty: 01 Tonnes
Medium Duty: 15 Tonnes
Heavy Duty: 5–20 Tonnes

How versatile is an event floor in weather conditions?

We’ve compiled a range to have a high degree of versatility, along with budget options for smaller and lower specification projects.
Here are some features that make event flooring adaptable all-year-round — Open grid drainage, plastic for weather and temperature proofing, UV stabilising, interlocking for stability and impact from wind.

Are Flooring Mats suitable for hard surfaces?

Yes. They are specifically designed to lay over the surface to support different loads, even on some uneven surfaces.

What is the difference between light, medium, and heavy-duty industrial mats?

Each flooring type has its own capacity and specifications, shown as the duty, so it’s important to consider your specific needs before choosing the right product.

How does matting improve workplace safety?

It provides slip resistance, clear walkways, and ergonomic cushioning, helping to prevent accidents and fatigue-related injuries.

Should the mats be used indoors or outdoors?

The mats are generally made for either use, although some have dual purpose. Ideally, the outdoor mat serves as a scraper, while the indoor mat functions as an absorbent.

What types of mats for flooring are available?

We supply a wide range of matting solutions suitable for any flooring — from warehouse, to gymnasium, kitchen, or wet room floors, we recommend contacting us to meet specific needs.

Driveways/Carparks
Can the Driveway/Carpark withstand regular movement?

Yes. Once installed, the grids are strong and durable, allowing for regular movement around the area and supporting a wide range of vehicles.

How are the ground support areas made?

Installation usually involves preparing a level sub-base, laying the grids, and filling them with gravel, soil, or grass seed for a finished, reinforced surface.

What type of sub base layer is required?

The sub layer helps to achieve the most stability and performance from the grid. Pre-assessment should be undertaken by a professional before asking us. In general circumstances, you’ll need to dig at least 20cm deep, cover with a Geotextile Membrane, then compact it with aggregate and layer with fine sand.

What can the grids be filled with?

They can be filled with gravel, sand, dirt, or stones. Edging and markers are also available to define areas.

Can these grids support heavy vehicles?

Yes. Many of our models are designed to withstand the heavier loads of vehicles in the areas where they are used.

Can ground support be temporary or permanent?

Yes. They’re versatile for both temporary event parking or long-term driveway solutions.

Ground Stabilisation
Where is ground stabilisation typically used?

Commonly in landscaping, driveways, pathways, carparks, construction sites, embankments, and any area requiring ground reinforcement under foot or vehicle traffic.

Can they work on slopes?

Yes. They can provide embankment and slope stabilisation in areas frequently used by vehicles and pedestrians.

Can I cut the mesh to size or shape?

Yes. Although we suggest choosing the right size length product, there are instances where the hard plastic can be cut using sharp tools.

How do the grids improve ground stability?

They distribute loads evenly over the surface, lock soil or aggregate in place, and allow water to drain through, reducing compaction and erosion.

Do they work with soft ground?

Yes. They are suitable for all types of ground conditions, including embankments, slopes, soft verges, and gravel.

Land Reinforcement
Do the products effect an areas appearance?

No. Compared to traditional ground protection mats; they blend seamlessly into the natural surroundings.

Is reinforcement easy to install?

Yes. They are designed with ease of use in mind, from rolls that can be laid out or tiles that lock together, making them quick and efficient for the task.

Do they protect the grass as well?

By installing our lawn reinforcement products, you not only support the ground but also promote healthy grass growth, allowing it to grow naturally.

What types of land reinforcement solutions are available?

We offer a range of solutions including grids, meshes, and heavy-duty reinforcement options to effectively support and protect your lawn.

Where are ground support systems typically needed?

They are used wherever there is a risk of ground movement, wear, or instability such as slopes, unpaved access roads, work sites, or areas with frequent vehicle or foot traffic.

What benefits do these systems offer?

They not only improve ground stabilisation but also reduce maintenance needs, support heavy loads, and help prevent soil erosion and rutting.

Do they allow for drainage?

Yes. They feature an open-cell structure that allows for effective water runoff and drainage, making them ideal for driveways, pathways, and other similar applications.

How are ground support systems installed?

They can be easily connected using their interlocking grid edges (for most products) and installed without the need for specialist tools.

Do they work on slopes?

Yes. They are designed for use on both flat and sloped ground to ensure maximum safety.

Do they require much maintenance?

Once installed, maintenance is minimal. It’s typically limited to surface cleaning or occasional top-up of surface materials, if applicable.

Experts from the MultiMatts team provide answers to our most commonly asked questions.
If you require more technical information, please contact us.