Privacy Policy

Our commitment to privacy

Your privacy matters to us. To help protect it, we prepared this notice to explain our online information practices and your choices regarding how we collect and use your personal data. For your convenience, you can find this notice on every page of our website and wherever we might request personally identifiable information.

Private Information

The information we collect

This notice applies to all information collected or submitted through this website.
On certain pages, you can order products, make inquiries, or register to receive our regular email newsletters.

The types of personal information collected on these pages may include:

• Customer communication and data storage
• Credit account customer communication and data storage
• Supplier communication and data storage

What information isn’t collected

Credit/Debit Card Information: This information is entered securely into our online payment system and is used solely for processing your transaction.
We do not store or retain your card details.

How we use the information

We use the information you provide about yourself when placing an order solely to process and fullfil that order.
This information is not shared with outside parties except as required to complete the transaction.

The information you provide about others is only used to complete the order and do not share it with outside parties except as necessary for order fulfillment.

We use return email addresses solely to respond to your emails.
They are not used for any other purpose and are never shared with outside parties.

We use non-identifying, aggregate information to improve our website and share insights with our partners.
For example, we might inform an advertiser that a certain number of visitors viewed a specific page, or that a number of men and women completed our registration form. However, we never disclose any information that could identify individual users.

Finally, we never use or share your personally identifiable information for purposes unrelated to those described above without giving you the opportunity to opt out or prohibit such use.

Privacy Commitment

Data security of the information

To prevent unauthorised access, maintain data accuracy, and ensure correct use of information, we have implemented appropriate physical, electronic, and managerial safeguards to protect the data we collect online.

Our commitment to children’s privacy

Protecting the privacy of minors is especially important to us. Therefore, we do not collect or maintain any information from individuals under the age of 18 on our website.

How you can access or correct your details

You can access all the personally identifiable information we collect and maintain by contacting us via phone or email.
This procedure helps us safeguard your information more effectively. You can correct factual errors in your personally identifiable information by submitting a request that reasonably verifies the error.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to or making corrections in your information.

How to contact MultiMatts

If you have any other questions or concerns about our Privacy Policy, please contact us to call or email.